Privacy Policy
This Privacy Policy explains how Creeton ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our risk management tools and services. This is a general draft provided for informational purposes and should be reviewed by a qualified professional before relying on it as a complete compliance document.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms described here, please do not use our website or services.
Information We Collect
Account Information
When you register for an account, we may collect your name, email address, phone number, and billing details necessary to provide our services.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, time spent, and referring URLs.
Device & Technical Data
This includes IP address, browser type, operating system, device identifiers, and general location data derived from your connection.
Financial & Risk Data
Where you provide financial inputs to generate risk assessments or forecasts, we process this data solely to deliver the requested analysis.
Communications
We retain records of correspondence, support requests, and feedback you submit through our contact channels.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our risk management tools and features
- To process transactions and send related account notifications
- To respond to inquiries, support requests, and provide customer service
- To improve, personalise, and expand our website and services
- To understand usage trends and evaluate the effectiveness of our features
- To detect, prevent, and address technical issues, fraud, or security concerns
- To communicate updates, relevant content, or promotional material, where permitted
- To comply with applicable legal obligations and regulatory requirements
How We Share Information
We do not sell personal information. We may share information in the following limited circumstances:
- Service providers — third parties who perform functions on our behalf, such as hosting, payment processing, analytics, and customer support
- Legal compliance — where disclosure is required to comply with a legal obligation, court order, or governmental request
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to confidentiality arrangements
- Protection of rights — to protect the rights, property, or safety of Creeton, our users, or the public
Any third parties we engage are expected to handle personal data in a manner consistent with this policy and applicable data protection law.
Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
Access
Request a copy of the personal information we hold about you.
Correction
Request that inaccurate or incomplete data be corrected or updated.
Deletion
Request that we delete personal information, subject to certain legal exceptions.
Objection
Object to or restrict certain types of processing of your personal data.
Portability
Request a transferable copy of your data in a structured, commonly used format.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyse traffic patterns. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our website may not function properly without them.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law, such as for tax, accounting, or regulatory purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to, and processed in, countries other than the one in which you reside. Where this occurs, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and revise the effective date accordingly.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.