Support

Frequently Asked Questions

Below are answers to the questions we hear most often from freelancers and independent investors using Creeton. If you can't find what you're looking for, our team is happy to help directly.

What exactly does Creeton do?

Creeton monitors your income streams, outstanding obligations, and investment exposure to flag potential cash-flow or risk issues before they become critical. It is built specifically for the irregular income patterns common among freelancers and independent investors.

Is Creeton a substitute for financial advice?

No. Creeton provides automated risk monitoring and planning tools, not personalised financial advice. We recommend speaking with a qualified financial adviser for decisions specific to your circumstances.

How does Creeton connect to my accounts?

During setup you link the income and account sources relevant to your work, such as invoicing records, bank feeds, or investment platforms. Creeton uses this information solely to calculate your risk indicators and never shares it with third parties for marketing purposes.

Who is Creeton designed for?

Creeton is built for freelancers, contractors, and independent investors who deal with variable income and want a clearer, forward-looking view of their financial exposure rather than a simple historical statement.

Can I try Creeton before committing?

Yes. You can request a walkthrough via our contact page, where our team will show you how the platform applies to your specific situation before you decide whether to move forward.

How often is my risk profile updated?

Your risk indicators update automatically as new data arrives from your connected sources, so the view you see reflects your most recent income and exposure patterns rather than a static snapshot.

What happens if Creeton flags a risk?

When a potential issue is identified, you receive a clear notification outlining what triggered it and the relevant context, giving you time to adjust before it affects your cash flow or portfolio.

Is my data secure with Creeton?

We apply industry-standard safeguards to protect the data you share with us. For full detail on how your information is collected, stored, and used, please refer to our Privacy Policy.

Can I cancel or change my plan later?

Yes, you can review or adjust your arrangement with Creeton at any time by contacting our team. There is no long-term lock-in beyond the terms agreed at sign-up.

Does Creeton work outside the UK?

Creeton is currently built around the needs of freelancers and investors operating in the UK. If you operate internationally, please get in touch so we can discuss whether the platform fits your situation.

Still have questions? Get in touch with our team and we'll walk you through exactly how Creeton applies to your situation.